No, our service extends well beyond appointments and inbound calls. We also:
Manage emails from patients
Conduct Coding, Searches and Recalls
Update medical records
Complete tasks assigned by the practice
Carry out Patient Triage: assessing patient needs and directing them to the most appropriate level of care, including emergency services (999), GP or nurse consultations, or digital services
Communicate Results (Blood/Urine) under professional oversight
Handle Repeat Prescription Management in accordance with clinical guidance
Provide Patient Assessment and Guidance using established clinical protocols
