Delivering outstanding healthcare isn’t just about clinical excellence – it’s about how patients are supported every step of the way. At CallCare Health, we specialise in providing outsourced healthcare support that blends professionalism, efficiency, and empathy. By working as a seamless extension of your team, we ensure every patient feels heard, cared for, and guided.

Why Accessible Support Matters

· Peace of mind for patients – fast, compassionate responses reduce anxiety and create trust in your practice

· Efficiency for providers – streamlined communication saves valuable clinical time and ensures critical details are captured

· Consistency in care – with CallCare Health’s clinical support services, patients receive the same level of empathy and clarity they’d expect from your own staff

Expertise Backed by Clinical Oversight

Unlike generic call-handling services, CallCare Health provides clinically guided support. Our teams are overseen by qualified nurses and medically trained professionals, ensuring safe handling, accurate of triage calls, prescription requests, and appointment bookings.

“A lot of the work is handled before it ever comes to me… 30–35% I don’t ever see anymore.” – GP Partner, CallCare Health Client Learn more about our triage services.

Seamless Integration with Your Practice

We integrate directly with EMIS, SystmOne, and other clinical systems, working securely within your existing environment. Every member of our team undergoes enhanced DBS checks and smart card access, guaranteeing compliance and confidentiality.

Our approach ensures that whether you need after-hours support, help during seasonal peaks, or long-term partnership, CallCare Health’s solutions scale to meet your needs.

Real Empathy – Real Results

At the heart of everything we do is patient experience. Each interaction is handled with compassion, clarity, and professionalism – protecting your staff from overload while ensuring your patients never feel left behind. Discover why so many practices trust us: read more about our story.

Key Benefits at a Glance
Benefit How CallCare Health Delivers It
Improved Efficiency Screens and resolves queries, reducing admin burden
Clinical Assurance Supervised by medically trained staff for safe patient handling
Consistent Care Patients experience empathy and professionalism every time
Scalable Support Flexible solutions tailored to your practice’s unique demands
Peace of Mind Staff stay focused on clinical work while patients feel cared for

Partner With CallCare Health

The future of healthcare depends on strong communication and compassionate patient support.
By partnering with us, your practice can achieve:

· Reduced pressure on frontline staff

· Improved patient outcomes

· A trusted, seamless extension of your team

Make An Enquiry